PRIVACY POLICY
We work hard to build and maintain a relationship of trust with you. So, when it comes to handling your information, we do so carefully and sensibly, and in ways that live up to that trust. This policy lets you know how we do that, including what information we collect, how we use and protect it, and how you can decide what we do with it. Our goal is to help you understand how we use your information to improve our content, products, advertisements, and services.
Dolce (hereinafter referred to as this website), in order to allow you to use the services and information of this website at ease, hereby explain to you the privacy protection policy of this website to protect your rights, please read the following carefully:
This Privacy Policy in accordance with the Malaysia Personal Data and Protection Act 2010 sets out how Dolce and its subsidiaries collects, processes, uses, discloses, transfers, stores, and protects your Personal Data which you have provided us.
The term “us” or “we” refers to Dolce as the owner of this website. The term “you” or “your” refers to the user or viewer of this website.
COLLECTION AND USE OF PERSONAL DATA
When you visit this website or use the functional services provided by this website, we will consider the nature of the service function, ask you to provide the necessary personal data, and process and use your personal data within the scope of the specific purpose.
Your Personal Data is information that relates directly or indirectly to you, who is identified or identifiable from that information or from that and other information.
During your transaction and dealings with us, you may be requested to furnish your Personal Data from time to time.
PERSONAL DATA THAT WE MAY COLLECT
Browsing on our website, we may collect a variety of your Personal Data which, which may include but not limited to the following depending on the nature of dealings and transaction: Name, job title and company name; National registration identity card number, passport number; Gender; Race, ethnic origin, nationality; Postal address; Telephone number; Email address; Occupation, income range, employer; Contact preference; and Type of loans applied for in relation to the purchase of the property;
During normal browsing, the server will record relevant actions on its own, including the IP address of the connected device, the time of use, the browser used, the browsing and click data records, etc., as a reference for us to improve our website services. This record is for internal use and will never be published.
HOW WE USE YOUR PERSONAL DATA
Your Personal Data that we collect allows us: to process the necessary transaction in relation to the relevant matter; to keep you posted on our latest product announcements and upcoming events; to send important notices, emails, letters or text messages, like communications about purchases and changes to our terms, conditions, and policies; to use for internal purposes such as auditing, data analysis, and research to improve our products, services and customer communications;
In order to provide accurate services, we will conduct statistics and analysis on the content of the collected questionnaires, and present the statistical data or explanatory text of the analysis results. Except for internal research, we will publish statistical data and explanatory text as necessary, but does not involve specific Personal information.
PROTECTION OF YOUR PERSONAL DATA
We take the necessary precautions, both administrative and technical to safeguard your Personal Data against loss, theft, misuse and unauthorised access, disclosure, usage, alternation or destruction.
Only authorized personnel can access your personal data. If it is necessary to entrust other units to provide services due to business needs, this website will also strictly require them to comply with confidentiality obligations and take necessary inspection procedures to ensure that they will indeed comply.
RETENTION OF YOUR PERSONAL DATA
We take every reasonable step to ensure that your personal data is only processed for the minimum period necessary for the purposes set out in this Privacy Notice. All your Personal Data collected by us will be retained with us and we shall not keep your Personal Data longer than necessary for the fulfilment of the lawful purposes to which it was obtained for.
The criteria for determining the retention period for your Personal Data is:
(a) Dolce will retain copies of your Personal Data in a form that allows for identification only for as long as:
- We maintain an ongoing relationship with you (e.g. where you are included in our mailing list and have not unsubscribed);
- Your Personal Data is necessary in connection with the purposes set out in this Privacy Notice and we have a valid legal basis,
Plus
(b) The duration of:
- any applicable limitation period (i.e. any period during which a person could bring a legal claim against us), and
- an additional 2 months following the end of the applicable limitation period (so we are able to identify any personal data of a person who may bring a claim at the end of the applicable period),
And
(c) In addition, if any relevant legal claims are brought, we may continue to process your Personal Data for such additional time necessary in connection with that claim.
Once the periods in paragraphs (a), (b) and (c) above, each to the extent applicable, have concluded, we will either (i) permanently delete or destroy the relevant Personal Data or (ii) anonymise the relevant Personal Data.
ACCESS TO AND CORRECTION OF YOUR PERSONAL DATA
We shall endeavour to make it easy for you to keep your information accurate, complete and up-to-date. You can help us ensure that your contact information and preferences are accurate, complete and up-to-date by contacting us, through our customer service support.
For other personal information, we make good faith efforts to provide you with access so that you can request we correct the data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by the local law.
PAYMENT AND FINANCIAL INFORMATION.
In order to fulfil an order, or that you use to make a purchase or transact, we will collect certain financial informations, such as your debit or credit card details (cardholder name, card number, expiration date, etc.) or other forms of payment (if such are made available). In any case, We or our payment processing provider(s) handle payment and financial information in a manner compliant with applicable laws, regulations and security standards such as PCI DSS.
POLICY ON SHARING PERSONAL DATA WITH THIRD PARTES
We will never provide, exchange, rent or sell any of your personal information to other individuals, groups, private companies or public agencies, but those with legal basis or contractual obligations are not limited to this.
The proviso in the preceding paragraph includes but is not limited to:
With your written consent.
The law expressly stipulates.
To avoid danger to your life, body, freedom or property.
Cooperating with public agencies or academic research institutions is necessary for statistical or academic research based on public interest, and the data is processed or collected by the provider and cannot identify specific parties based on its disclosure method.
When your behavior on the website violates the terms of service or may damage or hinder the rights and interests of the website and other users or cause damage to anyone, the website management unit analyzes and reveals your personal information for the purpose of identifying, contacting or taking legal action. Necessary.
Conducive to your rights.
When we entrusts vendors to assist in the collection, processing or use of your personal data, it will perform its duty of supervision and management to outsourced vendors or individuals.
USES OF COOKIES
In order to provide you with the best service, this website will place and access our cookies on your computer. If you do not want to accept the writing of cookies, you can set the privacy level in the browser function you use to High, you can reject the writing of cookies, but it may cause some functions of the website to fail to execute normally.
CHANGES
We reserve the right to update and amend this policy from time to time. Any material changes will be posted on our website with the updated Privacy Policy.
FEEDBACK AND CONTACT
We welcome your views and feedback on our Privacy Policy. Please help us to ensure that the personal information which you have provided us is accurate and up-to-date. If you have any queries or comments, please contact us, through email to our customer service service or you may write to us at:
We will acknowledge and investigate any complaint about the way we manage Personal Data (including a complaint that we have breached your rights under applicable privacy laws).